By the very nature of our work within the community trustees, staff and volunteers may come into contact with vulnerable adults and we accept the responsibility to develop and raise awareness of the issues involved. We recognise the importance of protecting people in our organisation, or those we come into contact with, from abuse and maltreatment of any kind. This means we think about safeguarding in everything we do: including policy and procedure writing, roles and responsibilities, safer recruitment, concerns and complaints management, ethical fundraising, quality assurance and safeguarding risk assessments of all our activities. We also acknowledge the need to ensure that beneficiaries, staff and personnel feel confident and able to raise any concerns or complaints appropriately.
We will treat each other and those we have contact with courteously, professionally, safely and at all times in a manner that respects their privacy. As an organisation we will not discriminate on the grounds of race, colour or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partner status, pregnancy or maternity, disability, religion or belief, age or any other grounds on which it becomes unlawful to discriminate under the laws of England and Wales.
If you have a complaint about the Food Bank or Money Advice Service or the conduct of any of our volunteers you should in the first instance contact: Rev Kina Robertshaw – Tel: 07948 903750 | Email: firstname.lastname@example.org